Surgicall protects the information it collects from you with great confidentiality, respecting your privacy, and takes the necessary technical and administrative measures.

This Privacy Policy; We aim to provide information about what information is collected from you, for what purpose this information is used, to whom it is transferred, and security issues.

For detailed information about your personal data and your rights arising from Law No. 6698 and how to use your rights, please review our Personal Data Protection and Processing Policy.

Examples of Information Collected
Information You Provide When You Use the Site

You will share information with us when you do the following actions:
- When you search for products or services
- When you place an order through the site
- When you provide information in your account (and if you used more than one email address or mobile phone number when shopping with us) or in your Profile
- When you contact us by phone, e-mail or other means
- When you fill out a questionnaire, support request or contest participation form
- As a result of these actions, you may be providing us with information such as: your name, address, phone number, payment information; your age; location information; people to whom purchases were sent; financial information

Automatic Information

Examples of the information we collect and analyze include:

- The Internet protocol (IP) address used to connect your computer or other device to the Internet
- Login email address and password
- Your purchase history, which we can sometimes combine with other similar information from our customers to create features such as Best Sellers
- All of our web site or our site, clicked Uniform Resource identifiers (URLs) (including date and Time; cookie number; products you are looking for or you have viewed and/or content, page response times, download errors, Page Interaction information (scrolling, clicks, and as you drag the mouse over)
- Phone numbers used to call the customer service number
In addition, we may use cookies and other technologies in october applications and on our websites to collect browsing, usage and other technical information for the purpose of fraud prevention.

Purposes of Processing Your Personal Information
We process your personal information to operate, provide and improve the services we provide to our customers. These purposes are:
Purchase and delivery of products and services:We use your personal information to receive and deliver your orders, to deliver products and services, to process payments and to contact you regarding orders, products, services and promotional offers.

Providing, troubleshooting and improving services: We use your personal information to provide functionality of the Services, to perform performance evaluation, to correct errors and to increase its usefulness and effectiveness.

Recommendations and personalization: We use your personal information to suggest features, products, and services that may be of interest to you, determine your preferences, and personalize your experience with the services.

- Compliance with legal obligations:In certain cases, we have a legal obligation to collect and process your personal information in accordance with the law. For example, we collect location and bank account information from sellers for identification and other purposes.

- Contacting you: We collect your personal information through different channels associated with the services (eg. we use it to communicate with you (via phone, email, chat).

- Fraud prevention and credit risks: We process personal information to protect the safety of our customers, Surgicall and others, and to prevent and diagnose fraud and misconduct. We can also use rating methods to assess and manage credit risks.


We use cookies to ensure that our systems recognize your browser and provide you with the services.For more information about Cookies and how we use them, please review our Cookie Policy.

Sharing Your Personal Information

- Third-Party Service Providers:We assign other companies and individuals to perform functions on our behalf. These examples include fulfilling orders, sending repetitive information from customer lists, remove, mail, packages, mail, and e-delivery for products and services, among including paid listings and links), data analysis, marketing assistance, send, sending, search results and links (the processing of payments, content, and customer service should be sent to submitting the credit risk rating. These third-party service providers may have access to the personal information required to perform their functions, but they may not use this information for other purposes. In addition, they are required to process personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.

- Protection of Rights:We may disclose account information and other personal information when we believe it is appropriate to comply with the Law, enforce the Membership Agreement and Terms of Use and other agreements, or protect the rights, property, or safety of Surgicall, our users, or others. This includes exchanging information with other companies and organizations to protect against fraud and reduce credit risk. Except as stated above, when personal information about you is shared with third parties, you will receive a notification and you will have the opportunity to choose not to share this information.

Security of Your Information

The financial information collected is used to bill you for the products and services you purchase. When you make an online payment purchase on the website or mobile application, you accept that your financial information is given to the third parties (banks, credit card companies, etc.) necessary to carry out your transaction. The information to be shared includes all necessary financial information including credit card number, expiration date, CVV2.

Your information cannot be accessed by any person, institution or organization other than the bank that allocated you and the credit card for the transactions you will make in a secure environment. The credit card transaction page transmits the card information directly to the bank's POS system and informs the member of the transaction result. Credit card information is not transferred by e-mail or similar methods and is not strictly stored by Surgicall. It is not possible to access the credit card information transferred as a result of the online transaction even by us.

We work to maintain the security of your information during transmission by using Secure Sockets Layer (SSL) software that encrypts information when you log in.

If you have any questions:
Title :
Address :
E-mail: :

In order for us to respond to your applications, it is necessary to specify your identity and contact information and the subject of the application in full and clearly in your applications, and you must also have applied to us in one of the following ways.

Application to the above-mentioned address by hand and in person with identity confirmation,
Notification by notary,
Application by registered mail with refund,
Application in writing to the above-mentioned mail address and using a secure electronic signature

It is presented to the information of Users and the Public.
Best Regards,